Oyen333 Privacy Policy — User Data Protection
This document explains how oyen333 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
Last updated: 2026. This policy is subject to periodic changes and review.
Information We Collect
When you register or use the oyen333 platform, we collect various types of information to ensure our services run smoothly and securely. The types of information collected include:
- Account information: Your full name, email address, phone number, date of birth, and username registered when you created your account.
- Device & browser information: Device type, operating system, browser version, IP address, and device identifiers used to access the platform.
- Local payment information: Details required to process deposits and withdrawals in Malaysian Ringgit (RM / MYR), including your bank name and account number verified in your name. We do not store credit or debit card numbers directly — this information is processed through verified payment providers.
- Cookies and tracking data: Session data, language preferences, login history, and in-platform browsing behaviour to improve your user experience.
- Usage data: Records of in-platform activity, including bets placed, games played, access times, and interactions with platform features.
How We Use Your Information
The information we collect is used responsibly for the following purposes only:
- Processing account registration and verifying user identity in line with compliance requirements.
- Processing deposits, withdrawals, and all MYR financial transactions securely and accurately.
- Providing customer support and responding to enquiries related to your account or our services.
- Improving platform functionality and experience based on real usage patterns.
- Detecting and preventing fraudulent activity, money laundering, or platform abuse.
- Sending important notifications related to your account, security, or policy changes that affect you.
Oyen333 does not use your personal information for third-party marketing purposes without your explicit consent.
Cookies & Tracking Technologies
The oyen333 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you browse our platform.
The types of cookies we use include:
Maintaining your login session while you use the platform so you don't have to log in again each time you change pages.
Collecting anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
Saving your preferences such as interface language and display settings so your experience stays consistent across visits.
Helping detect suspicious login activity and protecting your account from unauthorised access.
You can manage your cookie settings through your browser, though disabling certain cookies may affect platform functionality.
Data Storage, Security and Third-Party Sharing
Storage & Security
Oyen333 stores user data on servers protected with industry-standard SSL encryption. All personal and financial information is kept in a strictly access-controlled environment, and only authorised personnel may access sensitive data.
We implement appropriate technical and organisational security measures to protect your data from unauthorised access, loss, misuse, or accidental disclosure. That said, no security system is completely foolproof — we encourage users to take their own precautions, such as using strong passwords.
Sharing with Third Parties
Oyen333 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, under certain circumstances, we may share necessary information with:
- Authorised payment service providers for processing your MYR deposits and withdrawals.
- Regulatory authorities or law enforcement agencies when required to do so under applicable Malaysian law.
- Third-party technical service providers involved in platform operations, subject to strict confidentiality agreements.
All data sharing is conducted on a strictly need-to-know basis and does not exceed what is necessary for the stated purpose.
User Rights and How to Contact Us
Right to Access, Correction & Deletion
As an oyen333 platform user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you at any time by contacting our support team.
- Right to Correction: If the information we hold is inaccurate or out of date, you may request that it be updated or corrected.
- Right to Deletion: Under certain circumstances, you may request the deletion of your personal data, subject to legal obligations that require us to retain certain records.
- Right to Object: You may object to the processing of your data for specific purposes where such processing is not required for a contract or legal obligation.
Changes to the Privacy Policy
Oyen333 reserves the right to amend this privacy policy at any time. Any changes take effect immediately upon being published on this page. We encourage you to review this page periodically. Continued use of the platform after a policy change constitutes acceptance of the updated policy.
For any enquiries regarding this privacy policy, data access requests, or security concerns, please contact us by email: [email protected]. You may also visit the FAQ for more information on account management and privacy.